How to Build Trust as a UX Designer Joining a New Team


As a UX designer, joining a product team involves handling design tasks while collaborating with one or more product managers and a varying number of engineers. It’s crucial to build trust quickly to establish credibility and gain greater control over the design process.

So, how can you build this trust?

I think that as a new designer on the team, you need to quickly show outstanding performance in these three areas: learning, design expertise, and communication.

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What would be the 10-star experience & beyond?

Trained academically as a computer science student, I was used to/still sometimes evaluate feasibility too early. When a solution appears, my mind starts asking “is this feasible” very quickly. That’s the downside of having an engineering mindset: you may run “feasibility evaluations” for your design solutions your head too early, rather than putting all the solution options onto the table, and waiting for your engineering partners’ expertise. This resulted in eliminating certain solutions prematurely. When you care about “what is feasible” too much too early, you stop going an extra mile to add a level of star experience for your users.

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