What Would Be The 10-Star Experience & Beyond?

Trained academically as a computer science student, I was used to/still sometimes evaluate feasibility too early. When a solution appears, my mind starts asking “is this feasible” very quickly. That’s the downside of having an engineering mindset: you may run “feasibility evaluations” for your design solutions your head too early, rather than putting all the solution options onto the table, and waiting for your engineering partners’ expertise. This resulted in eliminating certain solutions prematurely. When you care about “what is feasible” too much too early, you stop going an extra mile to add a level of star experience for your users.

Everyday UX – Health Checkups for Tech Channels

I appreciate when non tech companies provide additional channels to make users lives easier. My advice is that every once in a while, have someone do a health checkup on these channels, to ensure they do what they are supposed to do. That way, it helps the user to achieve what they want and for the companies, these channels will be worth the money.

A Handdrawn Card Just for You

A Handdrawn Card Just for You

I’ve volunteered a few times to draw cards for our colleagues’ special events, like baby showers, going-away parties and pre-wedding parties. I really enjoyed this little activity.

Build Trustworthy AI-Empowered Products

Aparna Chennapragada, Director of Google Now, was going to give an talk on building trustworthy AI-empowered products at the event Product That Count. I was definitely in, because our team is striving to build a trustworthy AI product called Fluid XPS.

Find Your Drawing Style

It really doesn’t matter what style your drawing is, what matters is if you are keep trying to look for one that can best express yourself — your thoughts, stories.