My friend showed me 2 websites sign-up pages that have one single password entry. This was my first time to see a sign-up process without re-entering password. Did some comparison with 2-password sign-up process, and it’s hard to tell right or wrong without data. Designers may have different reasons why they design something as it is, but designers are not end users. So this is when we need to have some user tests.
I am thinking about what challenge designers could eliminate for users when designing various products. Now as a User Experience Engineer, it’s part of my job to simplify the designs while keep good functionality as much as possible. This is a process though, since we, designers, sometimes tend to hold our ideas like babies, and do not want to give up any. However, holding too much on unnecessary components may result in frustrated users like me. And worse, they would leave and go for other similar, but better, products.
Terms of Services is a necessary part for applications, but how many people would read them? If we make them look nicer, will more people look at them? I do not have a good idea so far.
“Don’t”s in asking questions are also important as those “Do”s during a usability test.
User Experience has become a famous (and fashionable?) phrase at this moment, almost all companies talk about it – they would value customers and their experience. The author of this closing plenary obviously has wisdom and calmness to view this situation critically. User Experience (UX) time comes and of course it is expected to have rise and fall. “Now” might be its rising moment.