Everyday UX – Health Checkups for Tech Channels

I appreciate when non tech companies provide additional channels to make users lives easier. My advice is that every once in a while, have someone do a health checkup on these channels, to ensure they do what they are supposed to do. That way, it helps the user to achieve what they want and for the companies, these channels will be worth the money.

Chatbots and Conversation-Based Interface

Chatbots and Conversation Based Interface

Chat bots apparently have become the new hype and so is the conversation-based interface (think send a Facebook Messenger).

Here are my learnings from a meetup hosted by Products That Count and Venture Capitalist Tim Chang to get a general idea about this trend.