
Bus drivers use devices in their work, too.
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So far, I’ve experienced the following airline traveling within the United States: Delta, United Airlines, Island Air (commuter flight in Hawaii) and today Virgin America. It’s hard to say which one I prefer the most.
Continue readingSan Francisco has a much better public transportation system than cities and towns around it, but it still needs to better.
Continue readingI appreciate when non tech companies provide additional channels to make users lives easier. My advice is that every once in a while, have someone do a health checkup on these channels, to ensure they do what they are supposed to do. That way, it helps the user to achieve what they want and for the companies, these channels will be worth the money.
Continue readingI’ve been loving what I do, and feeling grateful that my work makes user experience more enjoyable. It’s been a great journey and I hope after a few more years, I’ll be able to happily connect more dots on this topic.
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Even a small to-go box can reflect the “personality” and “food quality” of the restaurants.
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Mama-san must be seventy or eighty years old, and is the diligent waitress. I love that the moment I walk into the restaurant, she greets me in English with a Japanese accent.
Continue readingThe word-of-mouth recommendations will stay powerful.
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My friend has some interesting multi-functional scissors: scissors, can opener, bottle opener, and jar top opener, etc. I didn’t give it much thought until I used it to cut a bag open.
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